For Matt
I had the same problem.Now I open the PIM file manager and attach USB cable before connecting it to my phone.
This way I get a drop down box for entering port etc.
Then I connect the phone.
This works for me.Hope it helps.
Disillusioned D500 user,and soon to be again, nokia user!

Hi, i am connected using a USB cable. When i go to File Manager the "up" arrow is grey. What should i do?

Right, i dont know where to start. i have got my data cable and some easy studio thing on my computer but i cant get it to work. iv tried lots of things but i think i need to start from scratch. can anyone give me a step by step guide? my email address is lonely_star@hotmail.co.uk

i cant seem to get this to work. after a friend gave me his d500 with no software, i downloaded the driver from samsungs website and it gave me the offline message, but after following peoples advice and going into my device manager i dont have any of the 'com' port options. please help?!?!

Hi to all,
Right i have had my samsung for about 6 mths and i have only JUST figured out how to use it!!

First make sure that your "steup" is well set up (mobile number etc)

in the bottom gray box it says PHONE SIM click on it
back on the main task bar above go to tool and click on file manager
click on the my phone and it will come up with a list of things you can do with your phone (ie music, photos etc) click on music and direct accross you will see a list of mp3s that are on your phone (if you already have them)
in the box below is a list of files on ya pc, find the ones with your mp3s in it and click on it. the box directly accross from that will then open with a list of songs in that is in the album, select the one you want and upload it!!

I really hope that is of some use to some one!!

If not oh well nevermind!!

GOOD LUCK!!

i have the samsung d500 and i dnt no how 2 put music from comp to fone?? can sumone explain 2 me how 2 do so thnk u x xx

hi there, well i have d500 nand i have been able to get music and picture from my pc to the handset. all i did was purchase a bluetooth device load it to computer and then plug in and serach for new devices on my computer once i had found it sent whatever i wanted through, my bluetoth device wasn't a samung one just a cheapo one from market and works fine (£5.99 job).

does anyone know how to transfer mp3 from iTunes (Mac) to d500? i've a bluetooth dongle & have no problems sending pix from hp to mac but i dont know how to send songs via bluetooth through iTunes.
I tried just searching for BLUETOOTH on iTunes, but i cant seem to do anything. pls help! pls email me

I can get songs off my phone to my computer but I cant do it the other way round can anybody help if you can email me at

olly0001@hotmail.co.uk

I'm having the same problem as many others, I've got a bluetooth dongle and i've installed the software it came with (Blue Soleil). I can transfer from my D500 to my Laptop but not from the Laptop to my phone! i got the dongle so i could put music on the phone but no luck yet!!! Can anybody help???