I recently bought a brandnew Ferrari 1000 as I want to have a mobile solution for my work (IT-coördinator / European projects). I was ancious to start working with it but after only 2 (!!!!!) days a part of the screen was going crazy ( a kind of loop). I returned it to my computerstore and they sended it back to acer. Now we are 5 weeks later and my laptop is still not repaired. This is not an example of good service.