Quote from article:
"Rather than having a headband, though, the MPmaster has a neckband, actually a sprung band which fits round the back of the head.
It fits quite well, though the phones don't make perfect contact as the band obstructs them slightly at the top. Sound quality is generally good, though missing some bass unless you press the headphone pads into your ears."
-- Could it be, perhaps, that the band is supposed to go round the back of the ear to hold the phone against it? ;)

Surely you're not suggesting that our reviewer might have put it on incorrectly?
I'm sure it's all a matter of personal style...