can anyone do me a copy of the TINY restore disk please? will send a blank/pay postage/ swap for mp3's if required

I am soooo glad to have read all your posts! I WAS seriously considering buying a top-spec laptop from tiny.com! But now I feel disgusted that they can treat their customers so shabbily and also feel relieved to be spared the ultra-poor build quality.
I have been buying my computer items from ebuyer.com and their service has been second to none. I only wanted to get a laptop from tiny.com because of the seemingly top specs for such good prices.
I think that I'll stick with ebuyer! I hope everyone gets sorted in the end.
Take care. ^-^

No matter what deals Tiny or the time group offer if you have any sense at all you will avoid them. The deals sound excellent on paper but this is all done by very clever advertising and does not actually reflect the goods or service you will receive from them. This has been a very costly(£1252.00) lesson on my part.
You WILL NOT get the goods as advertised and when you try to get your money back this will not happen either. I cannot believe that the laws of our land allow companies like this to trade, but trust me they do and there is nothing you can do about it until the law is changed. You need to lobby parliment not just the press, or Trading Standards, as their hands seem to be tied too.

I ordered a Tiny laptop about 4 weeks ago...still hasn't arrived. Now they're telling me it's gone out of stock, and that they can provide a different one for a 'similar' price.
This is really annoying. I just really, really hope that it doesn't break down...else I'm gonna smash up the Computer Shop with my EMPTY HANDS.
Anyway, you can probably download the startup disk on a p2p site, bittorrent etc.
Also, DON'T BUY THE STARTER PACK. In the Tiny magazine booklet, it tells you all computers come with the starter pack, and they add £100 to your computer. Tell them you dont want it, they will reduce £100 off the price. The website has the correct prices on it.
Thank you all.

The DVD combo drive on my notebook has started telling me I can't write to it because either the disk is write protected (they're not)or there is an i/o error. The expensive helpline was useless - advised to use the recovery disk (did and it didn't correct the fault) or send the laptop back at my expense. Is this drive problem likely to be a design fault? I've been trying to alter various settings but simply can't save anything to the drive. I've had the machine 6 months and it wasn't worth the money.

Placed an order four weeks ago. Quick phone call to chase them up. Guess what ???? The old credit card declined routine!
Needless to say, they still have £810 of my money and like others I cannot buy a new PC until this money is refunded. Which, judging by the constant lack of phone answering by Customer Services and all other departments, will be..... God only knows.
I am so tempted to just get in the car, drive to their HQ, and literally thump somebody. Never before have I dealt with a company so poor.
PLEASE, PLEASE, PLEASE DO NOT TRADE WITH TINY.COM !!!!

I have had my lap top 8 weeks. Problem occured had it verified by computer technicians that it is the hard drive. Contacted Tiny (joke!!) they asked me to return it at a cost of £25.00 the call itself cost me £8.00 and they asked me to call back 15 mins later for them to tell me when courier would be coming I called back and cancell the pick up altogether I was not prepared to stand the courier costs. This call cost me £3.00 I have written 3 times to Tiny and surprised surprised courier came to collect my computer (you know the courier that was cancelled Back to customer service who said my card had been charged with £34.90 (who said £25.00!! I have written once again to Brian Boys and I am now going to demand a refund and I am not prepared to let my Computer go to them as I cannot afford to chase these problems that will cost me £1.00 pm I also explained to TIny that it is a matter of great urgency that this is resolved as I am researching cancer on behalf of my mother. We will see if they have a heart. At wits end. Does anybody have any ideas to get them to stand up and listen. I know if I let it back to them for repair I am going to open up an hornets nest because of there incompetence. Help

I bought tiny pc about 3 months ago from the computer shop belfast. Paid by c card waited nearly 2 months ,plenty of phone calls to find out where it was they just kept telling me it was in transit. Then they told me they could not recognize address cause it was in southern Ireland eventually courier delivered after 2 months but did not deliver manual , keyboard remote control or mouse , more phone calls to belfast and Uk again 2 weeks later everthing else delivered except remote control , how are these people in Business???. Got computer set up at home and found out then I could not use modem rang Tiny at an exorbant cost to me only to be told that I had to dial Uk first to De-optimise modem , He tells me to use the supanet dialer , "duh I just bloody deleted it cause I live in Ireland and thought I did't need it," then he tell me he wants another £35 for re boot cd, " i think not " i say and hang up. After a few hours googling I eventually find out how to de optimise modem thanks to this forum. And now to top it all off I see Aldi are sellin the Pc I was really lookin for,( Next Thursday if people are Interested) Its a good deal . I should have waited I will never pay for a Pc again unless I can take delivery of it there and then. And If I had of found this forum first I would never have bought tiny. Please sombody tell me I did not waste my money and that these are just teething problems

hi there i know this is a long shot but would anyone be prepared to lend me a copy of the tiny rescue disk to restore my system or perhaps a copy. i would be happy to reimburse costs postage etc and i am really honest!
i am a blind person with not much money and tiny did not send me a disk and i have been told ot is expensive
regards ken email me at kgknight@supanet.com

Oh dear, what have I done? Three weeks ago I purchased a laptop and a PC. I'd heard all the bad stuff about Tiny years ago but for some reason, even though I write consumer reviews myself, I went ahead and bought without checking. Why?
Yesterday the things were delivered by Amtrack. The manifest stated 3 boxes, I said this wasn't enough. The driver said that's all he's got. Open boxes and there's no monitor despite the despatch note from Tiny's warehouse saying there was. I spent the best part of the next two hours being shunted around customer service (and presumably Mumbai). The first response was that maybe it was a split order and that I should phone Amtrack. Tiny didn't even bother to check the order number with me first. So I phoned Amtrack - 3 boxes was all they were given and that's what they delivered. Once again, I phoned Tiny and waited. And waited. After ringing sales and any old department just to speak to someone, I finally got through to customer services. The guy there couldn't have sounded less sympathetic but maybe that's just the language thing and probably because it was late evening in whatever continent the call centre is. He went away and came back 15 minutes later to tell me that the driver forgot a package and that it would be delivered either Monday or Tuesday. Remember Amtrack told me that they'd only been given 3 boxes to start with? This must have been a lie then.
Doesn't end there. I switch on my lappy for the first time last night only to find that the version of IE provided by Wanadoo (why?) is so full of runtime errors that I can't browse anything and I get access denied all over the place. I've never known this before and don't know if there's anything I can do to overcome it or whether it's connected to the runtime errors and I've just got a crap copy. I don't seem to have any software discs except for a disc of XP drivers so now I'm a bit stumped. Any ideas anyone (and don't say chuck it in the canal, either!)