We bought the above camera about 18 months ago. The picture quality has steadily got worse. The colours are not true, red shows as purple.
Can anyone advise what the problem might be and how it can be resolved
Can it be repaired?

they come with a 3 year guarantee if you can find your receipt.
Medion Electronics Ltd.
130 Faraday Park
Faraday Road
Dorcan
Swindon SN3 5JF
Medion Hotline on 0870 - 7270370. Our opening hours are currently 8am - 8pm Monday to Friday and 10am - 4pm Saturday and Sunday

the same thing happened to ours last September but we are unable to find the receipt we are going to take it back to Aldi to see if they will send it back for repair or refund if they won't refund get it repaired then sell it on as we have since bought a Fuji digicam

mine is like that no colours are true

same as mine (skip fodder)

Did Aldi get it repaired for you?
My SX410z is now showing the same fault. The manufacturer tells me to post it to them at my expense for repair but this will cost about £10 with packing and insurance. My contract is with Aldi and I think they should do this but they have no customer care helpline. Has anyone else found them helpful?

sent mine back to germany ,didnt know about uk address in earlier post ,phoned them first on freephone number that comes on guarantee card , same fault as all of above ,purple pictures etc , cost £5 to send by recorded delivery / got a brand new camera in post and didnt have my reciept to send as it was bought from aldi with food and bill long gone ,see how long new camera lasts /but i will avoid pointing it at strong light sources as this can damage the ccd

I am praying that you still can locate the freephone number for Germany as have the same problem and have receipt but cannot find the guarantee card and number is not on the struction book. I have called Medion who was recommended but they no longer deal with Traveler cameras. would be very grateful if you could help me in any way.
Kind regards
Rosalind

Phone No. for Traveler service is
00800 78 77 23 68 (Free)
http://www.Traveler-Service.de